Privacy Policy (IQ2 Configurator)


This Privacy Policy explains how IQ2 Limited ("we," "us," or "our") collects, uses, discloses, and protects your information when you use the IQ2 configurator mobile application (the "App"). The App is designed exclusively to interface with our separately purchased bicycle pedal power meters.


This policy is designed to comply with applicable privacy laws in the United States (including state laws such as the California Consumer Privacy Act) and the Asia-Pacific region (including frameworks such as Hong Kong's PDPO and Singapore's PDPA).



1. Information We Collect

We adhere strictly to the principle of data minimization. We only collect data necessary for the App to function and communicate with your hardware. We do not collect background location, GPS data, financial information, or biometrics.


A. Information You Provide to Us



  • Account Credentials: Email address and an encrypted password.


  • Profile Data: "Bike Name" (a custom identifier you create to organize your equipment profiles).


B. Automatically Collected Usage and Hardware Data When the App is actively connected to the power meter pedal, we collect and transmit the following operational data to our servers:



  • Session duration


  • Average power output (Watts)


  • Cadence (Revolutions Per Minute / RPM)


  • Hardware telemetry (e.g., connection stability, firmware version, and battery status)


2. How We Use Your Information

By registering an account and using the App, you consent to the collection and use of your data exclusively for the following functional purposes:



  • To create, authenticate, and manage your user account.


  • To establish and maintain the wireless connection (e.g., Bluetooth/ANT+) between the power meter pedals, the App, and your bike computer.


  • To process, log, and display your cadence and power metrics.


  • To provide technical support, diagnose connection issues, and develop firmware updates based on aggregated usage information.


3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share your data in the following restricted circumstances:



  • Service Providers: We engage trusted third-party vendors (such as cloud hosting providers) to store data and maintain our server infrastructure. These providers are contractually bound to process data only on our instructions and subject to strict confidentiality requirements.


  • Legal Obligations: We may disclose your information if required to do so by law, court order, or governmental regulation, or to protect the rights, property, and safety of our company and users.


4. Cross-Border Data Transfers

As a service operating across Asia and the United States, your information may be transferred to, stored, and processed in data centers located outside your country of residence (for example, transferring data from Asia to servers in the United States, or vice versa). By using the App, you consent to this transfer. We utilize strict security protocols and contractual safeguards to ensure your data remains protected regardless of where it is hosted.



5. Data Retention

We retain your personal information only for as long as your account remains active or as needed to provide you with the App's services. If you delete your account, your email address, password, and associated performance data will be permanently deleted from our active servers within [Number, e.g., 30] days, except where retention is required by law.



6. Your Privacy Rights

A. Asia-Pacific Privacy Rights Depending on your specific jurisdiction in Asia (e.g., under Hong Kong's Personal Data (Privacy) Ordinance or Singapore's Personal Data Protection Act), you generally have the right to:



  • Access: Request confirmation of whether we hold your personal data and obtain a copy of it.


  • Correction: Request correction of any inaccurate or outdated personal data.


  • Withdraw Consent: Withdraw your consent to our processing of your data at any time (which may require the deletion of your account).


B. United States Privacy Rights (including CCPA/CPRA) If you are a resident of California or states with similar privacy laws, you have the right to:



  • Right to Know: Request disclosure of the specific pieces and categories of personal information we have collected about you over the past 12 months.


  • Right to Delete: Request the deletion of your personal information.


  • Right to Non-Discrimination: Receive equal service and pricing regardless of whether you exercise your privacy rights.


  • Notice of No Sale: We explicitly confirm that we have not sold or "shared" (for cross-context behavioral advertising) your personal information in the preceding 12 months.


Exercising Your Rights: You may exercise these rights by utilizing the account management and deletion features by contacting us at marketing@iqsquareasia.com. We will verify your request via the email address associated with your account.



7. Children's Privacy

The App is not intended for use by individuals under the age of 13 in the United States (under the Children's Online Privacy Protection Act, COPPA) or the equivalent minimum age of digital consent in your specific Asian jurisdiction. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete that information.



8. Security

We implement robust technical and organizational security measures, including data encryption in transit (HTTPS) and at rest, to protect your information against unauthorized access, loss, or alteration. While no digital system is entirely impenetrable, we maintain strict technical safeguards to secure your data.



9. Changes to This Policy

We may update this policy periodically. If we make material changes, we will notify you by updating the "Effective Date" at the top of this policy and providing a prominent notice within the App interface prior to the changes taking effect.



10. Contact Information

For privacy-related inquiries, data subject requests, or questions about this policy, please contact us: